Privacy Policy

Thalia GW Elite VA Solutions LLC

Effective Date: 03/29/2026

1. Introduction

Thalia GW Elite VA Solutions LLC (“Company”) is committed to protecting your privacy and maintaining the highest standards of discretion and data security.

This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website (hosted on Wix) or utilize my services.

By using my website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

I may collect the following categories of information:

Personal Information

Name, email address, phone number
Business name and contact details
Billing and payment information

Business & Client Data

Documents, workflows, and operational materials
Login credentials or delegated access (provided securely by the Client)
Project communications and deliverables

Technical & Usage Data

IP address, browser type, and device information
Pages visited, time spent on site, and interaction data

3. How We Collect Information

Information may be collected through:

Website forms (contact forms, inquiries, onboarding forms)
Scheduling tools (e.g., booking systems integrated with Wix/Squarespace)
Cookies and analytics tools
Direct client communication (email, messaging platforms)

4. How We Use Your Information

I use your information to:

Provide and manage virtual assistant services
Communicate regarding inquiries, services, and updates
Process payments and maintain financial records
Improve website functionality and client experience
Comply with legal and regulatory obligations

I do not sell or rent your personal information.

5. Cookies & Tracking Technologies (Wix/Squarespace Specific)

My website, hosted on platforms such as Wix or Squarespace, may use cookies and similar technologies to:

Ensure proper website functionality
Analyze traffic and user behavior
Enhance your browsing experience

These platforms may automatically place essential cookies. Additional cookies (e.g., analytics or marketing) may be used depending on site configuration.

You can manage or disable cookies through your browser settings.

6. GDPR (General Data Protection Regulation) – EU/EEA Users

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

The right to access your personal data
The right to correct inaccurate data
The right to request deletion (“right to be forgotten”)
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time

Legal Basis for Processing: I process your data based on:

Your consent
Contractual necessity (to provide services)
Legal obligations
Legitimate business interests

7. CCPA (California Consumer Privacy Act) – U.S. Residents

If you are a California resident, you have the right to:

Know what personal information is collected and how it is used
Request access to the specific data we hold about you
Request deletion of your personal information
Opt out of the sale of personal data (we do not sell data)
Non-discrimination for exercising your privacy rights

To exercise your rights, please contact us using the details below.

8. Data Sharing & Third Parties

I may share your information only with trusted third parties necessary to operate my business, including:

Payment processors (e.g., Stripe)
Website hosting platforms (Wix, Squarespace)
Scheduling and CRM tools
Cloud storage and communication platforms

All third-party providers are expected to maintain appropriate data protection and confidentiality standards.

9. Data Security

I implement appropriate safeguards to protect your information, including:

Secure systems and password protection
Limited access to sensitive data
Use of reputable third-party platforms

While I take all reasonable steps, no system is completely secure.

10. Data Retention

I retain personal and business information only as long as necessary to:

Fulfill service obligations
Comply with legal, tax, and accounting requirements
Maintain business records

You may request deletion of your data at any time, subject to legal obligations.

11. Your Privacy Rights

Depending on your location, you may:

Request access to your data
Request corrections or updates
Request deletion of your data
Withdraw consent for data processing

Requests will be handled promptly and in accordance with applicable laws.

12. Third-Party Links

My website may contain links to external websites. I am not responsible for the privacy practices of those sites.

13. Children’s Privacy

My services are not intended for individuals under 18. I do not knowingly collect personal data from minors.

14. Policy Updates

I may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact Information

For privacy-related inquiries or to exercise your rights, please contact:

Thalia GW Elite VA Solutions LLC Email: tgw@thaliagwelitevasolutions.com

Thalia GW Elite VA Solutions LLC is dedicated to delivering a secure, discreet, and elevated client experience, with privacy and professionalism at the forefront of every interaction.